Return & Refund Policy

At Glow Daily, we want you to feel confident with every purchase. If you are not fully satisfied with your order, you may request a return within 30 days of receiving your item.

Returns

To be eligible for a return, your item must be unused, unopened, and in its original packaging.

To start a return, contact us at support@glowdaily.life with your order number and the reason for your return.

Please do not send any products back without contacting us first.

Damaged or Incorrect Items

Please inspect your order when it arrives.

If your product arrives damaged, defective, or if you receive the wrong item, contact us as soon as possible at support@glowdaily.life.

Please include your order number and photos of the item so we can review the issue and provide the best solution.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method.

Please allow 5 to 10 business days for the refund to appear in your account after it has been processed.

Processing times may vary depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Original shipping charges are non-refundable.

We recommend using a trackable shipping service when returning your order.

Exchanges

We currently do not offer direct exchanges.

If you would like a different product, you may return the eligible item and place a new order.

Order Cancellations

Orders may be cancelled before they are processed or shipped.

Once an order has been processed or shipped, we may not be able to cancel it.

If you need to cancel your order, contact us as soon as possible at support@glowdaily.life.

Late or Missing Refunds

If you have not received your refund after 10 business days from approval, please check with your bank or payment provider.

If you still have not received it, contact us at support@glowdaily.life.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns of:

• Opened or used skincare products
• Products without their original packaging
• Gift cards
• Items marked as final sale

If you are unsure whether your item is eligible for return, contact us at support@glowdaily.life.

Contact Us

For any questions regarding returns, refunds, or your order, contact us at:

Glow Daily
support@glowdaily.life